Shipping & Returns

Standard shipping

All orders over €50 are delivered free of charge within Austria. For orders under the value of €50, we charge €4.50 shipping.








from € 50,-

for free


up to € 50,-






from € 80,-

for free


up to € 80,-





EU -1 *

from € 150,-

for free


up to € 150,-

€ 15,-




Switzerland, UK

from € 250,-

for free


up to € 250,-


For packages not picked up, Gans Ges.mbH reserves the right to charge € 15 for the costs incurred.

Deliveries to Switzerland and United Kingdom

Please note that we only charge the net amount (excluding VAT) plus any shipping costs. In Switzerland and Great Britain, however, your purchase is subject to customs and VAT! Upon receipt of the product, customs duties, VAT and any other charges must be paid to the shipping service provider against a separate invoice.

It is particularly important to us that you are satisfied with the quality of our products. Therefore, in addition to the statutory right of cancellation for unused, new goods, we offer a voluntary return guarantee of a total of 30 days from receipt of the goods.

After the 14-day cancellation period has expired, you can withdraw from the purchase contract by returning the goods to us within 30 days of receipt (the period begins on the day of receipt of the goods).

The contractually granted return guarantee does not affect your statutory rights and claims.

You can find more information about shipping & returns here.